FAQ'S.

Please read the FAQ'S below, they should hopefully provide you with all the answers you might be asking, if not then just give us a ring on 01274 459000


FAQ'S.

Do you sell master files ?

No we don't sell master files, a lot of time and development have gone into our files and we don't just want them passing to everyone and been shared all over the place, we have spent years perfecting our work.

Why don't you advertise selling files and tuning tools on the west yorkshire tuning site and facebook ?

We prefer to run our operations as two different departments, it is easier for us to manage and we can give our full attention to each department individually, each department is a full time job in itself, it makes more sense for us, and besides if we did offer the files and tuning tools on the west yorkshire tuning site then it would get over run with files and tools enquiries and that's not what we want, we don't want to sell masses of files, we like to keep our work manageable.

Why would I want to get files and tuning tools from you, there are loads of tuning companies out there ?

That is very true, but most of them don't give you the proper support or the personal attention that you deserve, it is very important for us to have a personal relationship with anybody who is using our files to run their own business and feel you should be able to ring us if you need any help, we also have higher quality tuning files and solutions than a lot of tuning companies out there, hence the reason why we are the highest rated tuning company on google, we would highly encourage you to come and have a personal meeting with us at our workshop if you are interested in getting files or tuning machines from us, rather than just ordering a machine over the phone.

What sort of person would this work be suitable for ?

You would definitely need to be able to use a laptop and you would also need a decent diagnostic machine, it would also be preferable if you had a bit of a mechanical background, it would suit somebody who wants to go do mobile remaps or it would be a good addition for auto electricians or mobile locksmiths or mobile mechanics or even garage mechanics, what we are finding these days are people going round their local mechanic garages and getting themselves a little round offering to do solutions on their customers cars to fix a multitude of problems that the garages can't fix such as dpf related problems, adblue problems, egr problems, hot start problems, troublesome dtc errors and many more problems.

I'm going to open my own tuning place and get a dyno, would you provide me files for this ?

Sorry but no, this is lot of work that you would be asking us to do, there is a lot of logging to be done on the dyno when tuning this way and to get the best results that you would be wanting would involve having to flash the ECU a few times with different files and relogging it, this is something we only do for ourselves in house, if you are wanting to do your own tuning place with a dyno then we wouldn't be able to help you, sorry.

I'm not happy with my current file provider, can I link my machines to your company ?

Yes of course you can, the machines that we accept are CMD Flash, Alientech Kess, AutoTuner and we would also give you 5 free files per machine moved to us.

If your file provider releases your machines then it's fine, sometimes file providers will charge you money to release your machines, this is a practice that we would never do, if for whatever reason you wanted to leave us and go somewhere else then as long as you didn't owe us any money for outstanding files then you are free to leave with no charge.

I want to use your name when I go out remapping is this ok ?

Sorry I'm afraid not, you would need to use your own business name, the reason for this is simple, you would not be our agent representing any of our trading names, you would be working for yourself using your own trading names.

We don't know how you would deal with the customers that you get or the type of support that you would give to them, for this reason we could only have our own staff representing our names.

It's upto you yourself to build up your own brand name, which should be pretty easy for you to do as we genuinely are one of the best tuning files and solutions supplier in the UK, so the only way that your business could really fail is because of how you conduct yourself and your own business.

If we do find out that you have been using our brand names to sell your remaps then we will ask you to kindly link your machines to a different tuning provider.

Quality Assured